• 01-Aug-2017 to 30-Dec-2017 (EST)
  • Morehead
  • Morehead, KY, USA
  • Salary
  • Full Time


SelfRefind is seeking a Facility Administrator to join the team! 

As a Facility Administrator, this natural leader will provide direction, inspiration, and counseling to teammates and will monitor workflow functions, outcomes, customer satisfaction and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with leadership. The Facility Administrator reports to the Regional Operations Director.


Financial Management

  • Responsible for monthly monitoring of financial results, variance reporting and action plans to meet established budget objectives.
  • Reviews and manages clinic income statements.
  • Supervises inventory management including purchasing, product selection, and supply usage. 
  • Ensures patient and treatment charge information and other related data are accurate and submitted in a timely manner by means of the designated reporting system. 

Risk Management/Quality Assurance Compliance

  • Ensures compliance with all policies and procedures in accordance with State and Federal Regulations for patient care and services (HIPAA, CMS, OSHA, or other governing agencies).
  • Ensures compliance with State or Federal Regulations of the Injury Prevention and Safety Training Program. 
  • Maintains Quality Assurance Programs as required by the Company.
  • Constantly looks at current processes and procedures and identifies and implements areas of improvement while adhering to HIPAA, CARF, DOH as well as state Medicaid and payor requirements.
  • Participates in and leads quality assurance meetings and all applicable in-services.

Facility/Equipment Management

  • Ensures equipment and supplies are maintained to provide quality care and to ensure the safety of patients and teammates. 
  • Identifies and plans prompt corrective action for any issues with safety or equipment and systems. 
  • Participates in the development and periodic revision of policies and procedures with the Regional Operations Director and Clinical Director to assure consistent, efficient and safe operation of the facility/program.

Patient Care Management

  • Participates in development and revision of policies and procedures with Regional Operations Director and Medical Director to ensure consistent, efficient and safe treatment delivery. 
  • Fosters a sense of urgency in teammates that promotes commitment to optimal clinical outcomes, regulatory compliance for the facility. 


Teammate Management

  • Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
  • Provides leadership to direct reports. 
    • Helps direct reports overcome any organizational obstacles encountered during projects. 
    • Knows, understands, implements, follows, and communicates to teammates all SelfRefind employment policies and procedures, awards, and other opportunities within company and foster a positive work environment. 
    • Ensures all SelfRefind employment processes are completed timely and in compliance with Company policy and any applicable laws including but not limited to Performance Development Reviews, teammate personnel file maintained, etc. 
  • Plans, organizes and supervises all clinic teammates (including but not limited to clinical, technical, front desk, case management and laboratory team) to ensure high quality patient care according to SelfRefind policy.
    • Facilitates teammate development (professional development reviews, coaching, mentoring, training & education).
    • Collaborate with direct reports to create professional development goals. 
    • Maintains familiarity with and communicate to teammates all benefit programs impacting teammates.
  • Addresses teammate relations issues appropriately and escalate as necessary. 
  • Provides work direction for department teammates. 
    • Determines staffing plans that promote the most effective use of all teammates; ensures coverage during teammate absences. 
    • Reports and documents all teammate injuries according to established policy and procedure. 
  • Knows and understands basic wage and hour laws, federal, state and local laws and regulations, Medicaid, and legislation affecting employment. 
    • Reviews and approves time cards of direct reports for bi-weekly payroll. 
    • Reviews and approves time cards of all teammates for payroll. 
    • Tracks overtime, attendance, and PTO. 
    • Researches and responds to questions regarding payroll issues. 
  • Develops and conducts educational programs to keep teammates up-to-date on SelfRefind policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals. 
    • Ensures mandatory in-services and annual competencies are completed as required. 
  • Maintains and communicates facility emergency management programs and ability to act swiftly, confidently in an emergency. 
    • Knows, understands, follows, and implements SelfRefind safety and security policies and procedures. 

Other Duties

A facility may be selected to participate in research study(ies) under the guidance of SelfRefind Clinical Research. Any clinical or administrative duty required by the study protocol, which is provided during the course of a patient's treatment, is considered an essential duty of the job.


  • Associate's degree required; Bachelor's degree in related area strongly preferred. 
  • Minimum of two (2) years' experience required in management (healthcare, business or military) or equivalent behavioral health experience at discretion of VP of Operations and/or Regional Operations Director.
  • Minimum of four (4) years' experience in healthcare preferred. 
  • Current CPR certification required (or obtained within 60 days of hire) if doing direct patient care.
  • Ability to learn other systems applicable to Clinical operations. 
  • Other qualifications and combinations of skills may be considered at discretion of VP of Operations and/or Regional Operations Director.

Interested applicants should submit a resume and cover letter for consideration. 

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